How to register your business, sender IDs and SMS templates on Jio's DLT portal, step by step.
Every business that sends commercial SMS in India must register on a DLT portal run by one of the telecom operators. Many choose Jio's TrueConnect portal.
This guide walks through Jio DLT registration from start to finish. For the general process across all operators, see what DLT registration is.
Any business or organisation that sends commercial SMS in India, such as OTPs, alerts or promotions, must be registered as a Principal Entity on a DLT portal. Jio TrueConnect is one of the operator portals you can choose.
You only need one portal. DLT registration is shared across operators, so a business registered on Jio does not need to register again on Airtel, Vi or BSNL to reach their customers.
Jio TrueConnect asks for proof of your business identity and the person authorised to register it. Typically:
The exact list depends on your business type. See our full DLT documents checklist.
| Item | Typical cost | Notes |
|---|---|---|
| Principal Entity registration | Commonly reported as ₹5,900 | Confirm the current amount and GST treatment on the portal's payment screen |
| Header (sender ID) registration | No separate fee on most portals | Per header |
| Template registration | No separate fee on most portals | Per template |
| MetaReach help with filing | ₹0 for MetaReach SMS customers | Help with entity, header and template registration |
Fees are set by the operator and can change. For a full breakdown across operators, see DLT registration charges in India.
| Problem | Fix |
|---|---|
| Registration rejected for document mismatch | Make business name, PAN and GST details match exactly |
| Authorisation letter not accepted | Use company letterhead, sign it, and name the authorised person |
| Already registered on another operator | Use your existing Principal Entity ID; don't pay again |
| Templates rejected | Check category, variables and brand name; see the template rejection guide |
| SMS failing after approval | Check that your provider is linked to your entity and templates |
Jio's DLT portal is called Jio TrueConnect. Businesses register there as a Principal Entity, then register headers and SMS templates.
A fee of ₹5,900 is commonly reported for Jio Principal Entity registration. Fees are set by the operator and can change, so confirm the current amount and GST treatment on the portal's payment screen before paying.
No. DLT registration is shared across operators, so a Jio registration is recognised by Airtel, Vi and BSNL. You pay the entity fee on one portal only.
Typically your business PAN, GST certificate or other business registration proof, certificate of incorporation for companies, an authorisation letter on letterhead, and identity and address proof of the authorised person.
Approval time varies and depends on how complete your documents are. Respond quickly to any correction requests from the portal.
Yes. MetaReach helps its SMS customers with entity, header and template registration on DLT, including Jio TrueConnect, at no extra charge.
Tell us your business type and the SMS you plan to send. We'll guide you through Jio TrueConnect registration, headers and templates.
Jio TrueConnect is operated by Reliance Jio. MetaReach Marketing is not affiliated with Reliance Jio. Fee and process details are based on publicly available information checked on 23 October 2026 and may change; check the portal for current requirements.
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