IVR pricing depends on a few factors: call volume, number type (toll-free vs virtual local), and menu complexity. This page breaks down what actually drives cost, with transparent starting rates from ₹999/month.
What Drives Cost
Toll-free numbers carry a per-minute cost since the business pays for calls; virtual local numbers are typically lower cost.
Pricing tiers usually scale with monthly minutes/call volume.
Multi-level menus, multi-language support, and CRM integration can affect setup cost.
Some providers charge setup + monthly; check what's included before you sign.
Pricing Plans
Rates are indicative starting prices, exclusive of 18% GST; final pricing depends on number type, menu complexity, and specific requirements. Talk to our team for an exact quote.
What's Included
Indian IVR plans typically start around ₹999/month for lower call volumes, scaling to ₹3,499/month and beyond as monthly minutes increase, with 18% GST applied on top. Toll-free numbers add a per-minute cost since the business pays for the call; virtual local numbers are cheaper. Enterprise setups with high volume, multi-language menus, or CRM integration are typically quoted individually rather than fixed to a plan tier.
Explore the IVR Cluster
Common Questions
Setup is typically included in the starting plans above; complex multi-language or CRM-integrated setups may involve additional one-time configuration cost — confirmed during a quote.
Yes — toll-free numbers have per-minute costs since the business pays for calls; this is factored into plan pricing.
Yes — plans can be upgraded as your volume increases.
Yes — 18% GST applies on top of all IVR and telecom service charges in India, in line with standard telecom service taxation.
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